It depends on where you are. Orders processed in Italy will take 1-3 business days to arrive. Overseas deliveries can take anywhere from 3-5 days. Delivery details will be provided in your confirmation email.
Please note that delivery times are guidelines and may vary during our seasonal sale times.
International orders are shipped via DHL EXPRESS.
Italian orders are shipped via CRONO EXPRESS.
Please note that once your order has been shipped, we are unable to redirect it, so please ensure there will be someone available to sign for your parcel.
Your parcel is insured by Confetta during the time it is in transit until it is delivered to you. A signature is required for every delivery and it is at this point where the responsibility for the goods delivered is passed to the consignee.
We ship on a DDU basis (Delivery Duty Unpaid). This means you will be liable for any local sales taxes or import duties which may be charged on the delivery of your order.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. For more information, please read our Return & Refund policy.
All undamaged, correctly returned products will be credited to the original purchaser's account.